Proudly serving South San Francisco, Millbrae, Brisbane, and SFO
Frequently Asked Questions
Please click on the question to reveal the answer.
How do I start, stop or change service?
The property owner or manager should call us at 650.589.4020 during regular office hours (Monday through Friday, 7am – 4:30pm). Starts/stops and most service changes can be made immediately.
On our service day not all of our garbage or recycling was picked up. What can we do?
If you were missed, we’ll send a driver back within one business day. Call us as soon as possible at 650.589.4020. Please make sure your collection container(s) are accessible by 5:00 am and are not overloaded.
We can also help you if you need an extra pickup or would like to increase your service level.
What belongs in each of my collection carts/bins?
SSFSC provides separate carts/bins labeled for Garbage, Paper, Containers (Aluminum, Glass & Plastic), Cardboard, and Organics (compost).
We’re getting rid of some bulky items. Can you pick up industrial-sized appliances?
We’ll pick up bulky items, as long as they’re not too heavy to safely lift. To schedule a pickup, call us at 650.589.4020.
What should I do with leftover paint and cleaning products? What about old computer equipment and cell phones?
It’s good you asked. As a business, you’re legally required to safely dispose of hazardous waste. Visit www.smchealth.org/vsqg (San Mateo County Environmental Health) to learn more about your options.
SSFSC provides collection service for electronics. Call us at 650.589.4020 for more information or to arrange service. Businesses can also deliver electronics to Blue Line Transfer in South San Francisco. Click here for hours, directions and prices.
Our business produces too much garbage – what can we change?
There are many ways to reduce, reuse and recycle. Ask for a free waste assessment and we’ll help your business find ways to reduce your garbage output. Call us at 650.589.4020 to schedule an onsite visit.
Are there any waste enclosure requirements?
Yes. To prevent litter, discourage illegal dumping/scavenging, encourage recycling, and ensure service, please review these guidelines.
If I’m already recycling all I can, what else can I do to keep my bill down?
Invest in as many reusable products as make sense. For ideas, visit Resources page. You can also call us at 650.589.4020 to arrange for a free waste assessment. We’ll help you find new ways to reduce, reuse and recycle.
My business has a one-time surplus of food. It would be a shame for it to go to waste—what can we do?